"To be the preferred Trading House in Africa for industrial spares & equipment of the world’s leading brands"
"To undertake global sourcing of our customers’ needs most expeditiously ensuring the correct specifications, quality brands and value gains"
OUR CORE VALUES
"To uphold cooperation and partnership at 50/50 with all our customers, source partners and other stakeholders in all aspects of service delivery"
"To provide Personalised attention and service to our esteemed customers"
"To embrace zeal and agility in service delivery and in offering solutions to specific needs of our customers"
"Every customer enquiry counts"
In adding value to our above motto, every customer enquiry is classified as a rapid response initiative (RRI) and embedded to our slogan; “specify it and get it when you need it” which augers very well with just-in-time concept of service delivery.